The Crack Wizard Warranty

EXPERIENCE. WARRANTY. RESULTS.

“For A Crack In Your Wall, Give The Wizard A Call”.

When it comes to foundation crack repair, use who the pro’s use!

The Crack Wizard is THE choice of many top Realtors, home inspectors and contractors who rely on The Crack Wizard for their foundation repair needs. The Crack Wizard provides immediate pricing, same-day service, and the most comprehensive warranty in the industry.

Through the use of our exclusively-formulated sealants and resins, The Crack Wizard will permanently repair cracks in poured concrete foundations.

leaking basement repair warranty

Our repairs are clean, quick, and affordable! Best of all, The Crack Wizard provides Lifetime of the Structure warranties, meaning once a crack is repaired by The Crack Wizard, it’s repaired forever! Our warranty language is as follows:

If at any time during the lifetime of the structure,

our work shows signs of water penetration,

we will provide labor and materials, at no cost to the owner,

to stop the water from entering the treated area(s)

where our material was applied.

The provisions of your contract govern the limits of this warranty. Should we have to correct our previous work, all personal property must be removed from our work areas by owner, and cracks must be accessible (not covered by drywall, paneling, furniture etc.).

This warranty is transferable at no charge, regardless of changes in ownership. Warranty is void if repair work is damaged by earthquake, or adverse sub-soil conditions.

The Crack Wizard is open 7 days a week from 7a-9p.

Also, be sure to check out The Crack Wizard’s mobile app!

Our mobile app provides relevant information about our services that can be easily and quickly accessed from your smart phone or tablet. For free estimates and price quotes via email, text or phone, calll (888).CRACK.WIZARD or go to thecrackwizard.com.

Crack Repair Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS ABOUT OUR REPAIR WORK

After The Crack Wizard completes a job, we leave a handout that answers the following work-related questions.

Leaking Basement Crack Repair

1. Can I remove the plastic tubes sticking out of the repaired crack after the work is complete?

Yes. The plastic tubes (“injection ports”) can be removed from the wall 24 hours after the crack is injected. While most homeowners leave the injection ports on the wall, the ports can be removed by cutting them off at the base (flush with the wall) with any type of small saw or blade. Removing the injection ports can be done without jeopardizing the warranty or the integrity of the repair.

2. Can I paint over the repaired crack after the work is complete? If so, how long should I wait?

Yes, our work can be painted over with any latex or acrylic paint immediately after the repair is complete. Painting over the repair will not jeopardize the warranty or the integrity of the repair.

3. How do I transfer my warranty to new owners if/when I sell my property?

Just leave your certificate with the new owner if the property is sold. Since our warranty is in the name of the property address (and transferable to new owners at no charge), our repair work is always warranted, regardless of who owns the property. New owners can update their information simply by contacting our office.

The Crack Wizard uses proprietary sealants and resins to provide permanent and affordable solutions to one of the biggest problems facing homeowners: Cracked and leaking concrete in basement foundation walls.

With over 20 years experience, The Crack Wizard specializes in repairing cracks in poured concrete foundations.

If you have any other questions

or require additional information,

please call 1-888-CRACK-WIZARD (1-888-272-2594)

or email us at info@thecrackwizard.com